How to Respond to a Claim

What Should I Do If A Claim Is Made Against Me?

If someone has made a claim against you through the Injuries Resolution Board, you'll receive a document from called a "Formal Notice".  This document is simply a notification to you that someone is claiming against you. 

We recommend you notify your insurance company once you receive a Formal Notice. The insurance company will deal directly with us on your behalf. 

MEDIATION: We are now offering mediation as a alternative option for resolving claims. Downloadour briefing document on how mediation worksin our process for more information.

For more information, pleasecontact us. 

For details of claim assessment guidelines please see our section and FAQs on the Personal Injuries Guidelines.

Have more queries? Read our Frequently Asked Questions.