Careers

General Recruitment

At Injuries Resolution Board, we’re focused on public service and the creation of positive societal change.

We are looking for a Director of Transformation and Customer Experience, to drive our organisation’s transformation and customer service journey. This executive role will oversee major projects including the management of our digital transformation program, continuous improvement initiatives, management of our claims application process, and IT operations.

How to Apply: Submit your application by 3pm on Monday, 16th of June 2025 to InjuriesRes@cpl.ie and join us in shaping the future of the Injuries Resolution Board.

A complete application consists of;

• Cover letter
• CV (including organisational chart)
• Key Achievements Form

We look forward to welcoming the successful candidate to our team!

Candidate Booklet

Key Achievements Form

________________________________________________________________________________

Diversity, Inclusion and Belonging

In the Injuries Resolution Board we more than embrace diversity and inclusion - we celebrate it as we know it strengthens us and reflects modern Ireland and the people we serve. The Injuries Resolution Board strives to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work.  We are looking for people with different backgrounds, experiences, and perspectives to join the Board. We are committed to supporting candidates with disabilities throughout our hiring process and if you take up a role with us in the future.  On a day-to-day basis, the backbone of our culture is collaboration, helpfulness, and open two-way communication. We aim to increase the recruitment and retention of persons with disabilities, supporting employees to feel comfortable sharing their disability status. If you would like to talk about your candidature and any accommodations that may be of benefit during the recruitment process, please contact Injuries Resolution Board’s Access Officer Ian Head ian.head@injuries.ie or Injuries Resolution Board’s HR Manager at riona.hegarty@injuries.ie

Benefits of working in The Injuries Resolution Board

We value the people we work with and we think it’s important to support the things that they value. That’s why we have progressive leave policies, a vibrant sports & social club, an active Charity Committee, a comprehensive Wellness programme and other benefits such as;

Please note the Injuries Resolution Board recruits through a competitive recruitment process. We do not accept Curriculum Vitae or applications via a Recruitment Agency and only accept applications when a vacancy is advertised.